At Limitless Vacations, we understand that travel plans can sometimes change due to personal, professional or unforeseen circumstances. Our cancellation policy is designed to provide clear guidelines regarding cancellation charges, refunds and changes to confirmed travel arrangements.

Cancellation terms may vary depending on the destination, travel dates, hotels, transportation, activities and other services included in your booking. The following general cancellation policy applies unless specific cancellation terms have been communicated and agreed upon at the time of booking.

1. Cancellation Requests

Cancellation requests must be submitted to Limitless Vacations in writing and will be considered only when received within the applicable cancellation period mentioned below.

The date on which the written cancellation request is received by Limitless Vacations will be considered for determining the applicable cancellation charges.

Cancellation requests made outside the applicable cancellation period, or at the last minute, may not be accepted and may be subject to the cancellation terms imposed by individual suppliers.

2. Cancellation Charges

Unless otherwise specified in your booking confirmation, the following cancellation charges apply:

Important Peak-Season Exception

For bookings covering February, November and December peak travel dates, the normal 45-day cancellation provision may not apply.

Bookings for these peak periods are considered non-refundable once confirmed, regardless of the standard cancellation cut-off period, subject to the specific terms communicated at the time of booking.

We strongly recommend checking the cancellation conditions applicable to your specific booking before making payment.

3. No-Show Policy

If a traveller does not arrive at the hotel, tour starting point or other confirmed service without providing an acceptable cancellation notice, the booking will be treated as a no-show.

The following no-show charges apply:

• Hotel-only bookings: 100% of the tour/booking price
• Package bookings: 100% of the total tour/package price

No refund will normally be provided for unused services resulting from a no-show.

4. Non-Refundable Services

Certain travel services require advance payment and confirmation with the supplier. Once these services have been confirmed, the amount paid may become non-refundable.

This may include, but is not limited to:

• Jungle safaris
• Wildlife permits and safari bookings
• Special activities and excursions
• Adventure activities
• Entrance tickets and permits
• Special-event bookings
• Prepaid transportation
• Other services requiring advance payment to the supplier

No refund will be provided for such services where the supplier has received advance payment and does not permit cancellation or refund.

The applicable conditions will depend on the individual supplier and will be communicated wherever applicable.

5. Last-Minute Cancellations

Limitless Vacations does not generally accept last-minute cancellation requests where suppliers have already been paid or confirmed services cannot be cancelled or refunded.

Any refund in such circumstances will depend on the cancellation terms of the relevant hotel, airline, transport provider, activity operator or other service provider.

6. Changes to Confirmed Bookings and Quotations

Travel quotations are subject to the validity period specified in the quotation.

Limitless Vacations reserves the right to re-price, alter or revise a quotation or offer in the following circumstances:

• The booking request is received after the 15-day quotation validity period.
• Hotel, transport, activity or other supplier prices are revised.
• Fuel surcharges or other applicable charges change.
• Government taxes, fees or mandatory charges are revised.
• The customer requests two or more changes to the original quotation.
• Availability of the originally quoted services changes.
• Circumstances beyond the reasonable control of Limitless Vacations make a change necessary.

A quotation should therefore be considered confirmed only after the required payment has been received and written confirmation has been issued by Limitless Vacations.

7. Refunds

Where a cancellation is eligible for a refund under the applicable cancellation conditions, Limitless Vacations will process the approved refund after receiving confirmation from the relevant suppliers.

Approved refunds may take approximately 16–30 days to reach the customer.

The actual processing time may vary depending on the payment method, banks, card issuers and the time taken by hotels, transport operators or other suppliers to release refundable amounts.

Any applicable bank charges, payment gateway charges, supplier penalties or non-refundable transaction charges may be deducted from the refundable amount where applicable.

8. Supplier-Specific Cancellation Conditions

Some hotels, airlines, rail services, activities, safaris and other travel suppliers have their own cancellation policies.

Where supplier-specific cancellation conditions are more restrictive than the general Limitless Vacations policy, the supplier’s specific conditions may apply to that particular service.

Customers are advised to carefully review the cancellation terms included in their quotation, booking confirmation or invoice.

9. Cancellation Due to Unforeseen Circumstances

In circumstances beyond the reasonable control of Limitless Vacations, including changes imposed by suppliers, government authorities, natural events, operational disruptions or other unforeseen circumstances, the cancellation and refund terms will depend on the policies of the relevant suppliers.

Limitless Vacations will make reasonable efforts to assist customers and obtain any refund or credit available from the concerned service providers.

10. How to Request a Cancellation

To request cancellation of a booking, please contact Limitless Vacations in writing using the contact details provided in your booking confirmation or on our website.

Please include:

• Booking/reference number
• Lead passenger name
• Travel dates
• Services being cancelled
• Reason for cancellation, where applicable
• Bank/payment details where required for an approved refund

Cancellation requests will be considered based on the date and time the written request is received.

11. Important Notice

Cancellation charges and refund eligibility can vary depending on the services booked, travel dates and supplier conditions. The cancellation terms specifically mentioned in your quotation or booking confirmation will take precedence where they differ from this general policy.

We recommend that customers review the applicable cancellation conditions before confirming their booking.